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 Hardware Troubleshooting - Unresponsive PC

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Prince Josh Santos



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PostSubject: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 1:36 am

What do you do when your PC is not running properly?
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Thomas Jacob

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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 4:23 am

Prince Josh Santos wrote:
What do you do when your PC is not running properly?



The question is too general. Practically speaking, if my computer does not boot to my OS, I'll check the boot order on the BIOS. If my computer does not run due to an error detected by the POST, I'll observe the beep codes and troubleshoot my PC.

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Ramon Comendador Jr.



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:00 pm

When do you know that your PC is not running properly?
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Ramon Comendador Jr.



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:02 pm

What are the signs of an unresponsive PC?
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Ramon Comendador Jr.



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:09 pm

How do you fix your computer fro freezing?
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Ramon Comendador Jr.



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:10 pm

What do you do if a program on a PC is completely unresponsive?
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Ramon Comendador Jr.



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:10 pm

What keys do I press to unfreeze my computer?
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Prince Josh Santos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:24 pm

Keys: Press the Ctrl, Alt, and Delete keys simultaneously and choose Start Task Manager from the menu that appears. (a simple approach)

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Prince Josh Santos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:50 pm

Ramon Comendador Jr. wrote:
What are the signs of an unresponsive PC?

A computer that stops responding or freezes can be caused by many different problems. For example, a software or hardware conflict, lack of system resources, a bug, or a software or driver error can cause Windows to stop responding.

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Prince Josh Santos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 12:54 pm

Ramon Comendador Jr. wrote:
What do you do if a program on a PC is completely unresponsive?

Try Ctrl + Shift + Esc to open the Task Manager so you can kill any unresponsive programs. Should neither of these work, give Ctrl + Alt +Del a press. If Windows doesn't respond to this after some time, you'll need to hard shutdown your computerby holding the Power button for several seconds.

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Ramon Comendador Jr.



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 1:03 pm

Prince Josh Santos wrote:
What do you do when your PC is not running properly?
Reboot. ...
Background programs. ...
Delete temp files. ...
Free hard drive space. ...
Bad, corrupted or fragmented hard drive. ...
Scan for viruses. ...
Scan for malware. ...
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GIAN32



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 7:29 pm

1. How to deal when computer freezes or behaving strangely?
2. What to do when computer doesn't power up?
3. What to do when nothing appears on the monitor
4. What to do when keyboard and mouse not working?
5. What to do when non-system disk or disk error at boot?
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GIAN32



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 7:31 pm

1. How to deal when computer freezes or behaving strangely?
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GIAN32



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 7:31 pm

2. What to do when computer doesn't power up?
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GIAN32



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 7:31 pm

3. What to do when nothing appears on the monitor
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GIAN32



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 7:31 pm

What to do when keyboard and mouse not working?
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GIAN32



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 7:31 pm

What to do when non-system disk or disk error at boot?
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gerald.ramos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 8:02 pm

GIAN32 wrote:
1. How to deal when computer freezes or behaving strangely?


  • You can try restarting your computer. Many basic problems can be resolved easily and quickly this way.


  • Press the Ctrl & Alt & Del keys on your keyboard together at the same time. This should bring up a menu that will allow you to run Task Manager. In Task Manager, switch to the Applications tab. Highlight any programs with the status 'Not Responding' and choose End Task. You may be asked to confirm if you want to end the unresponsive program, so choose Yes. Do this for all programs that are not responding.


  • If all else fails and you cannot shutdown/restart your computer, then hold down the power button on the machine until it forcibly turns off. Wait a few seconds and then turn it back on again.
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gerald.ramos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 8:06 pm

GIAN32 wrote:
2. What to do when computer doesn't power up?

First, check that all the cables are securely plugged into the back of the machine and the monitor. Also, check that the power cables are plugged into a power socket and the socket has been turned on.
You can also try using a different power socket or, if you are using a power extension strip, plug the power cable directly into a power socket in the wall. If it doesn't work, replace the power cable with one that you know works.
Check if there are any lights on at the front of the machine:
  • If there are lights on the machine but not the monitor, then it's probably a monitor issue.

  • If there are lights on the monitor but not the machine, then it's probably a machine issue.

  • If there are no lights on anything, then it may be possible there is a local power cut.

With laptops, try removing the power cable and the battery. Hold down the power button for about ten seconds, and then plug the battery and power cable in again. Press the power button to see if it switches on.
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gerald.ramos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 8:09 pm

GIAN32 wrote:
3. What to do when nothing appears on the monitor

If nothing appears on your monitor, you can do the following:
  • Make sure both the computer and monitor are on.

  • Make sure the monitor is securely plugged into the computer.

  • Make sure the power cable is firmly plugged into the monitor.

  • Some computers have multiple display ports, so make sure you have plugged the monitor into the correct one. Try each one in turn, switching the monitor off then on in between moves.

  • Most monitors have a status window displayed when you turn it on. Check if you can see this status window when you press the power button on the monitor. You can also try this with the menu button on the monitor, which should bring up an options menu on the screen. This shows the screen is working ok, so it may be an issue with the video cable from the monitor or the machine itself.

  • Check the brightness & contrast levels of the monitor via the menu button, to make sure it has not been set too dark.

  • Move the mouse and press any key on the keyboard to make sure the screensaver hasn't activated or that the computer hasn't gone into standby/hibernation mode.
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gerald.ramos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 8:11 pm

GIAN32 wrote:
What to do when keyboard and mouse not working?

  • Make sure the keyboard/mouse is firmly plugged into the back of the computer

  • Try unplugging one or both, and then reinserting it into the back of the computer

  • Try plugging your USB keyboard/mouse into a different USB socket

  • Replace the keyboard/mouse with one that you know works

  • If you cannot see any lights on your keyboard when you press the Caps Lock or Num Lock key, it may be a dead keyboard

  • Make sure there is no dirt or fluff clogging up either the optical laser or roller ball on the underside of your mouse. It may require a clean

  • If you are using a wireless keyboard/mouse, try pressing the reset button on the device or replace the batteries.

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gerald.ramos



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Tue Jan 01, 2019 8:12 pm

GIAN32 wrote:
What to do when non-system disk or disk error at boot?

  • Remove any floppy disks, CD/DVD discs and USB memory sticks or external hard drives and try booting up again.

  • If you can hear a repeated scraping or clunking noise, power off the computer as soon as possible, as there may be a physical problem with the hard disk and you may lose data.
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crosss



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Wed Jan 02, 2019 12:03 pm

What could be the problem when your computer suddenly just won't open given that there is a power supply?
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crosss



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PostSubject: Re: Hardware Troubleshooting - Unresponsive PC   Wed Jan 02, 2019 12:07 pm

In troubleshooting your computer, when, or in what cases should we disassemble our computer?
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Kyle Ebero



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PostSubject: What could be the problem when your computer suddenly just won't open given that there is a power supply?   Wed Jan 02, 2019 2:29 pm

What could be the problem when your computer suddenly just won't open given that there is a power supply?

Literal Problems:
Since you cannot open your computer you are not able to do something that you want to do with your computer (like playing games, finishing documents or projects).
You cannot use your computer (similar to the first)
You could waste your time waiting or solving the situation.

Problems that may have caused the situation:
-Your monitor/system unit is not plugged in a power source.
-No electricity to power your computer.
-Some cables in your pc may have defects
-the power button in your monitor/system unit isn't working

But to find the correct solution in your situation you may troubleshoot your PC.

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